General Inquiry

Company Details

• 1099 - Tax Form

Have2Have.it

Getting Started with Have2Have.it

• ★ Multi Store Connect
• How to update your email or password
• Grid View for Have2Have.it Mobile?
• What is Have2Have.it?
• Getting Started with Have2Have.it
• Changing Your Connected Instagram Account

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Have2Have.it Scheduling App for iOS

• Have2Have.it Instagram Scheduling App for iOS
• Why didn't my scheduled post appear on Instagram?

Soldsie Comment Selling

Soldsie General Information

• Facebook Page Registration - Updated for Facebook's New Privacy Policy
• How to Find Tax Information on Your Soldsie Dashboard
• How do I sign up for Soldsie?
• Can I access Soldsie via mobile or tablet?
• Will Soldsie help me get more fans?

Getting Started On Facebook

• Facebook Messenger registration process
• Soldsie Software Overview
• How do I access my Soldsie dashboard?
• Create a Campaign: How to Add and Edit a Product
• How to Change the Facebook Page Connected to your Dashboard
• Promoting Your First Facebook Sale

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Getting Started On Instagram Graph

• Setting Up Instagram Graph API

Getting Started On Instagram

• Soldsie Software Overview
• Connecting to Instagram
• Posting to Instagram
• Promoting your Sale on Instagram
• New: Linking Posts on Instagram

My Settings

My Settings

• Sending a Custom Barcode or SKU to ShipStation for a Variant
• Using Split Pay (Beta)
• How to Setup Preorders
• Can multiple admins manage a page through Soldsie?
• Personalize Your Customer Registration Link
• Adding the Connect Tab

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Payments and Tax

• Configuring Soldsie to Sezzle Integration
• How do my customers pay?
• How do I accept credit cards?
• Sales Tax
• Refunding Customers
• Changing Currency

Products & Campaigns

Products & Campaigns

• Manually Post to Facebook
• Search for Products
• How to Add and Edit a Product
• Reposting Products
• Removing Products from Facebook
• How do I use Templates?

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Shipping

Shipping Setup

• Country-Specific Shipping Rules
• Soldsie Shipping Options
• Setting Up Multiple Shipping Methods
• Setting Up Advanced Shipping Logic
• International Shipping
• Shipping by Weight

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Integrations

Integrating Your Site with Soldsie

• Shopify Integration
• Soldsie Features with Shopify

Adding a Product with an Integration

• Adding a Product with Shopify

Invoices

Invoices

• Comment Scraping
• Guide to Invoice Statuses
• Filtering Invoices
• Creating a New Invoice
• Editing Invoices
• Can I combine invoices?

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Billing and Subscriptions

Your Plan

• Changing Your Plan

Your Soldsie Bill

• Billing History
• Paying Your Bill
• Current Bill Breakdown

FAQ and Troubleshooting

Customers: Troubleshooting and FAQ

• How to switch your instagram account
• Where’s my invoice?
• How do I contact the store?
• How do I edit or cancel my order?
• Registering For a Store
• How do I get on a waitlist and what’s pre-authorization?

See all 7 articles

Stores (Merchants): Troubleshooting and FAQ

• Exporting your Customers to a Spreadsheet
• Common Payment Issues
• My customer didn't receive an invoice.
• Why aren't comments showing up in my dashboard?
• Can Soldsie use my existing photos or albums?
• How do I post products in a single album?

See all 8 articles