Refunding Customers

To refund customers, you will log into Paypal.

To refund a customer who paid with PayPal:
1. Find the order in your Soldsie Invoice Tab.    
2. Click the grey Paypal link under the $ amount of the item. This will take you directly to the transaction in Paypal.
3. Once in Paypal, click the Issue Refund link.
4. Enter the refund amount and click Submit.
5. Confirm the amount and click Submit again.

The status of the order will change to refunded in Soldsie. 


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