Comment Scraping

Your customer has commented "Sold" but, no invoice has been generated!

Take a look at our Comment Scraping Schedule below. As posts gets older, the frequency at which Soldsie checks them for new "Sold" comments decreases. This could be the reason why you're seeing some lag between the time a customer comments until the time Soldsie generates an invoice. 

Instagram

  • Posts less than 1 hour old: Every 20 seconds
  • Posts less than 4 hours old: Every 40 seconds
  • Posts less than 8 hours old: Every 1 minute
  • Posts less than 24 hours old: Every 2 minutes
  • Posts less than 48 hours old: Every 5 minutes
  • Posts less than 1 week old: Every 10 minutes
  • Posts less than 2 weeks old: Every 20 minutes
  • Posts less than 4 weeks old: Every 25 minutes
  • Posts less than 8 weeks old: Every 30 minutes

Facebook

  • Posts less than 1 hour old: Every 1 minute
  • Posts less than 4 hours old: Every 2 minutes
  • Posts less than 8 hours old: Every 3 minutes
  • Posts less than 24 hours old: Every 5 minutes
  • Posts less than 48 hours old: Every 8 minutes
  • Posts less than 1 week old: Every 10 minutes
  • Posts less than 2 weeks old: Every 20 minutes
  • Posts less than 4 weeks old: Every 30 minutes
  • Posts less than 8 weeks old: Every 45 minutes

Note: Soldsie will stop scraping comments from posts after they reach 8 weeks old. Please repost your product if you'd like to continue selling after this time.

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